At BitStarz Casino, you play slots and our own Originals in Canadian dollars or in crypto. Our games, bonuses, cashier and account tools sit together in one place, starting with the lobby below.
Our lobby brings together Originals and Top Games. Level Up Rewards, Tournaments, Mystery Prizes and our VIP Club add more ways to take part.
Studios in our lobby include Clawbuster, Platipus, Gamzix and BGaming. Many of our games are provably fair and can be checked through the Fairness tab. BGaming, EvoPlay and SoftSwiss provide provably fair titles, while SoftSwiss games use the Provability button.
Our RNG certificate validates the statistical randomness of generated numbers. Games from other studios fall under the fairness rules of our Curaçao gaming licence.
We make games available in most fiat currencies and use in-game conversion for crypto. You can also play for fun without real money.
Some games are unavailable in some places under studio policies. In Canada, NYX games are unavailable, along with the Vikings and Street Fighter video slots.
Our Originals Blackjack pays 3 to 2 and uses unlimited decks. You may split once, cannot hit split aces, and may double on a split or either initial two-card hand except 21 or Blackjack. It is provably fair and has 99.5% RTP.
Our Originals Plinko drops a ball through pins into multiplier boxes. Choose low, medium or high risk. It is provably fair, has 98% RTP and reaches 1,000x on the most challenging 16-line setting.
Our Originals Keno lets you choose up to 10 of 40 numbers before 10 numbers are drawn. It is provably fair, has 97% RTP and a 1,000x maximum multiplier.
Our Originals Darts settles each throw by its landing band. Choose a difficulty from easy to Expert. The game is provably fair, has 96.57% RTP and reaches 500x with a bull's eye on Expert.
Our welcome package covers the first four deposits and totals CA$2,000 or 5 BTC plus 180 free spins.
Your first deposit receives a 100% bonus and starts the free spins. The next three deposits carry the rest of the package.
A deposit above CA$20 adds the welcome package automatically.
You may use different parts of the welcome package in different currencies, for example the first deposit bonus in one currency and the second in bitcoin.
Cancelling the first-deposit bonus cancels its free spins. A second account from the same IP address or device also stops automatic free-spin crediting.
We credit the 180 welcome free spins in nine sets of 20. The first set follows your first deposit, and another 20 arrive each day for the next 8 days. Cancelling a set before completion forfeits the later sets.
For the welcome free spins, wager the qualifying deposit once within 24 hours or the deposit does not qualify.
Free-spin winnings carry 40x wagering. Open the game within 1 day and finish the rounds within 1 day after activation or the spins expire.
Eligible free-spin games depend on your country and appear in the Bonuses area after you sign in. Wednesday Free Spins use one currency and require 4 prior deposits.
We give 20 free spins on registration, activated on the Bonuses page after email verification. Winnings from these spins are capped at CA$150, and any excess is forfeited.
For registration and free bonuses, the 40x applies to the bonus sum unless their own terms say otherwise. No-deposit winnings cannot be withdrawn until at least CA$20 has been deposited and wagering is complete.
Disposable email addresses are ineligible for registration free spins, and we may request KYC before a no-deposit withdrawal.
Unless stated otherwise, our bonuses require 40x wagering, welcome bonuses last 7 days and all other bonuses last 24 hours. A bonus of 10 therefore requires 400 wagered when the 40x rule applies.
The maximum bet while a bonus is active is CA$5 until the wagering is complete.
You can claim one promotional offer at a time, apart from Bonuz Mania, and deposit bonuses cannot be stacked. A deposit is locked with its bonus. Cancel the bonus to withdraw the deposit, which forfeits the bonus and associated winnings.
Table games, live games, video poker, instant-win games, lotteries and bingo typically contribute 5% to wagering.
Progressive jackpot and accumulating games are excluded from wagering contribution, and some slots do not contribute. Minimal-risk combinations such as red and black or player and banker do not count. Bonus rounds and free spins do not qualify for jackpots.
Expired or cancelled bonuses cannot be reinstated. Advantage play, exploiting bugs or system failures and other promotion abuse can void bonuses and winnings.
A deposit of 50 USD or more, or the equivalent in your currency, creates 3 Bonuz Mania spins, with each spin bet equal to 10% of the deposit. Claim the spins within 24 hours of the confirmed deposit and use them within 2 hours once claimed. Only one set of 3 spins can be used at a time, and it counts for your most recent deposit, so spins from several deposits in a row cannot be combined.
A Bonuz Mania Deposit Multiplier prize is capped at $50,000 and carries 40x wagering, and you activate it under My Account within 7 days.
A Bonuz Mania Cashback prize accumulates from net losses for 24 hours, credits within 6 hours and carries 1x wagering. Accumulated cashback is capped at 2x the deposit that won the prize, only one Cashback prize can be active at a time, and you have 7 days to activate it.
After registration, your first deposit of 50 USD or more creates a Piggyz, and playing your Bonuz Mania spins gives it starting Piggyz Cash of 5 times the deposit. Piggyz Cash then grows by 0.2 times the house-edge percentage of your real-money wagering. A Piggyz stays active for 30 days, and if you do not break it in that time it resets and the remaining Piggyz Cash is forfeited.
Collect 3 Piggyz Break symbols in your Bonuz Mania spins to break it. A break can pay up to $50,000 with 1x wagering, and any remaining cash moves to your next Piggyz. Activate the prize within 7 days and complete wagering within another 7 days or the winnings are lost.
A withdrawal reduces Piggyz Cash by the same amount and can reduce that balance to zero.
J$ is used only inside Jackpotz Mania, cannot be withdrawn and converts into Daily Jackpot Spins, which play for the jackpots and count toward the JPM Race.
Daily Jackpot Spins expire after 24 hours, and after you claim them you have 2 hours to play them.
Active and VIP players receive JPM Rakeback, worth 50% of the house edge on their real-money wagers. Inactive players are not eligible for it.
Jackpotz Mania uses Inactive, Active and VIP statuses. Active requires a deposit and $1,000, or the equivalent in your currency, wagered in the last 30 days.
Major jackpots pay real money with no wagering. Minor jackpots need to be wagered once before they convert to real money, and a Minor Jackpot prize must be activated under My Account within 7 days.
Each JPM Race has 1,000 prizes, and only players with Active status can win them. Cash prizes are real money, bonus prizes carry 10x wagering and free-spin winnings carry 40x.
Slot Wars is for slot play. Table Wars is a weekly table-games tournament, pays 40 places and requires no wagering. Level Up Rewards uses an individual prize pool with no opt-in.
Our VIP Club brings weekly cashback, extra surprise bonuses and reloads, with dedicated VIP support by email, available 24/7.
We accept Canadian dollars alongside the other fiat currencies and cryptocurrencies listed in our cashier. Interac is included among the Canadian-dollar deposit methods.
Use a payment method in your own name, and make sure its registered name matches your account. Crypto deposits below the shown minimum are lost.
Wrong-network recovery is considered only above $5,000, carries a 0.1 BTC fee, is not guaranteed, and must be reported within 7 days. Card deposits may appear on your statement in EUR or USD.
A crypto deposit reaches your balance once the blockchain confirms it, in most cases within a few minutes.
| Method | Fee | Processing | Minimum | Maximum per transaction |
|---|---|---|---|---|
| Interac | 0% | Instant | CA$20 | CA$4,000 |
| Neosurf | 0% | Instant | CA$20 | CA$6,000 |
| Mifinity | 0% | Instant | CA$20 | CA$4,000 |
| Credit Card | 0% | Instant | CA$20 | CA$4,000 |
| Much Better | 0% | Instant | CA$20 | CA$4,000 |
| Apple Pay | 0% | Instant | CA$20 | CA$1,500 |
| Method | Fee | Processing | Minimum per transaction |
|---|---|---|---|
| Bitcoin | 0% | Instant | 0.0001 BTC |
| Bitcoin Lightning | 0% | Instant | 0.0001 BTC |
| Litecoin | 0% | Instant | 0.075 LTC |
| Ethereum | 0% | Instant | 0.005 ETH |
| USDT | 0% | Instant | 10 USDT |
| Solana | 0% | Instant | 0.05 SOL |
| Dogecoin | 0% | Instant | 20 DOGE |
| Ripple | 0% | Instant | 5 XRP |
| Bitcoin Cash | 0% | Instant | 0.02 BCH |
| USDC | 0% | Instant | 10 USDC |
| Tron | 0% | Instant | 30 TRX |
| Cardano | 0% | Instant | 8 ADA |
We try to pay withdrawals immediately and within 1 hour, although some methods take longer. We charge 0%, but your bank may charge.
Use the same method and vendor as your deposit. For crypto, use the same cryptocurrency and wallet. After a card deposit, we may process withdrawals up to the total you deposited as refunds to that card and pay any larger amount through another payment option. Card payouts go through Visa Original Credit Transfer or Mastercard Payment Transfer to non-corporate cards issued in a supported country, and your bank may still block or reject them. Wager each deposit at least once and make sure every previous deposit is confirmed.
Bank Transfer payouts are sent in EUR, your bank may add conversion fees, and they are in principle processed within 3 to 10 banking days.
We may request KYC during a withdrawal, audit every withdrawal, and verify a large win with the game studio before payment. We may pay substantial wins in monthly instalments.
Ask for a refund within 24 hours of the transaction, or within 30 days if another person accessed your account. An account becomes inactive after 6 consecutive months without login and, while it holds a positive balance, may then incur a monthly administrative fee.
| Method | Fee from us | Minimum | Maximum per transaction |
|---|---|---|---|
| Mifinity | 0% | CA$50 | CA$10,000 |
| Much Better | 0% | CA$50 | CA$10,000 |
| Interac | 0% | CA$50 | CA$10,000 |
| Bank Transfer | 0% | CA$50 | CA$10,000 |
| Method | Fee from us | Minimum | Maximum per transaction |
|---|---|---|---|
| Bitcoin | 0% | CA$50 | CA$50,000 |
| Litecoin | 0% | CA$50 | CA$50,000 |
| Ethereum | 0% | CA$50 | CA$50,000 |
| USDT | 0% | CA$50 | CA$50,000 |
| Solana | 0% | CA$50 | CA$50,000 |
| Dogecoin | 0% | CA$50 | CA$50,000 |
| Ripple | 0% | CA$50 | CA$50,000 |
| Bitcoin Cash | 0% | CA$50 | CA$50,000 |
| USDC | 0% | CA$50 | CA$50,000 |
| Tron | 0% | CA$50 | CA$50,000 |
| Binance Coin | 0% | CA$50 | CA$50,000 |
| Cardano | 0% | CA$50 | CA$50,000 |
Select Sign Up, complete the required fields and verify the emailed link to activate your account.
We allow one account per player, household, IP and computer, and only one account in a lifetime.
Use a valid registered email for password recovery. Your registered email address cannot be changed.
KYC can require photo ID, proof of address no older than 90 days and proof of payment. We may also request a selfie or make a phone call as part of the checks.
Upload requested documents in the document section. Verification takes up to 12 hours and is mostly completed within one hour. Crypto players usually need no documents unless checks require them.
Contact support to close your account permanently. A permanent closure cannot be reopened and no new account can be created.
Residents of countries on our Restricted Countries List may not deposit or play for real money.
We are operated by Gareton B.V., registered in Curaçao under number 160656, and licensed by the Curaçao Gaming Authority under licence OGL/2024/165/0185.
From the limits page you can set deposit, loss and wagering limits by day, week or month. A session limit caps how long you play in one go before you are logged out, and you can then log back in for a new session.
Raise or remove a limit through Edit and email confirmation. The change takes effect after 24 hours.
Cooling off lasts from 1 day to 6 months. You can log in but cannot deposit, receive promotions or play for real money, and early reopening has a 24-hour wait.
Self-exclusion lasts from 1 day to permanent. You cannot log in or reopen before the selected period ends, and email confirms expiry. Support can also activate self-exclusion.
Independent help is available from GamCare, GordonHouse and Gam-Anon. You must be over 18 or the higher legal age in your place of residence to play.
Our live chat and email support at [email protected] are available 24/7.
When reporting a game problem, include the game name, time, stake, what happened and a screenshot where possible. Send service complaints to customer support.
A frozen game can usually resume when reopened. If resuming is unavailable, the round continues on the server and any resulting win is credited normally.
Sign out and in, clear browser cache and cookies, then try another browser. If the problem remains, send support a screenshot.
Check whether the transfer has blockchain confirmation. If you still need help, contact support.
After you sign in, open the Deposit window, choose the currency and amount, select the crypto-purchase route, choose an exchange partner and follow its prompts.
The Bonuses page shows your active bonus and remaining wagering progress.
